Deposit and Payment Schedule for Your Booking
To secure your campervan, you’ll pay a booking deposit of 20% of the hire cost.
The remaining balance is then due 30 days before your trip. If your booking is made less than 30 days before departure, the full hire amount will be taken at the time of booking.
If you decide to cancel your booking within 24 hours of booking (and your trip is more than 30 days away), you’ll receive a full refund under the cooling-off period.
Related Articles
Security Deposit
Each booking is subject to a security deposit of £500.00. Two days prior to the booking start date a hold will be placed on your nominated card for this amount. If you’d like to use a different card for the security deposit, you’re very welcome to ...
Is the booking deposit refundable?
The booking deposit is non-refundable if you choose to cancel your booking. When you confirm a booking, the dates are reserved and the campervan is removed from availability. If you cancel more than 30 days before your hire start date, you will not ...
Why has my payment failed?
A payment can fail for a few common reasons: Insufficient funds available Incorrect or expired card details Your bank declining the transaction If your balance payment is due and the automatic charge fails, we recommend contacting your bank first to ...
Who is responsible for my booking?
When you book a campervan, you are entering into a rental agreement directly with the campervan owner. We act as an agent on behalf of the owner. This means: The owner is responsible for the condition, cleanliness and roadworthiness of the campervan. ...
Can I extend my booking?
In many cases, yes - but this depends on availability. If you’d like to extend your trip, you’ll need to contact us as soon as possible so we can check whether the campervan is available for the additional dates. Extensions can only be confirmed if: ...