Who is responsible for my booking?

Who is responsible for my booking?

When you book a campervan, you are entering into a rental agreement directly with the campervan owner.


We act as an agent on behalf of the owner. This means:

  • The owner is responsible for the condition, cleanliness and roadworthiness of the campervan.
  • The owner manages the security deposit and any damage claims.
  • We manage the booking process, payments, and support mediation if a dispute arises.

If there is a disagreement, we review the matter in line with our Booking Conditions and the evidence provided by both parties.

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    • Booking Conditions

      Our Booking conditions can be found here.

    • Can I extend my booking?

      In many cases, yes - but this depends on availability. If you’d like to extend your trip, you’ll need to contact us as soon as possible so we can check whether the campervan is available for the additional dates. Extensions can only be confirmed if: ...

    • Deposit and Payment Schedule for Your Booking

      To secure your campervan, you’ll pay a booking deposit of 20% of the hire cost. The remaining balance is then due 30 days before your trip. If your booking is made less than 30 days before departure, the full hire amount will be taken at the time of ...

    • Can I amend my booking dates?

      You can request to amend your booking dates, provided your request is made at least 30 days before your trip begins. All date changes are: Subject to availability of the campervan At the discretion of both the owner and Quirky Campers If the new ...

    • Fuel

      When you collect your campervan, the fuel level will be shown to you during the handover. Under our Booking Conditions, the campervan must be returned with the same fuel level it had at the start of your hire. If it’s returned with less, the owner ...