What is the cancellation policy?

What is the cancellation policy?

Our cancellation policy is designed to be simple and transparent. If you decide to cancel your booking:


Cancellation Period         

Refund Amount​

More than 90 days before the start date
100% refund 
90–31 days before the start date
80% refund
30–15 days before the start date
50% refund
14–8 days before the start date
20% refund
7 days or less before the start date
No refund

If your campervan becomes unavailable due to a mechanical failure before your trip, we’ll try to find an alternative. If that isn’t possible, you’ll receive a full refund.

If the campervan suffers a mechanical failure during the booking, which cannot be resolved under the owner’s breakdown cover, and means that you are unable to use the campervan for the full booking dates, we shall refund you an apportioned sum of the booking fee, which will represent those days which you have been unable to use the Campervan.


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