Can I book instantly or does the owner need to approve?
There are two booking options: Instant Book or Request to Book.
If a campervan has Instant Book enabled, you can reserve it immediately without waiting for owner approval. Once you complete your booking:
The reservation is confirmed straight away
Payment is processed at the time of booking
You will pay either the deposit or the full amount if your hire dates are within 30 days
You’ll see this clearly stated on the campervan’s booking page as “Instant Book is available.”
If the campervan is set to Request to Book, you’ll submit a booking request for the owner to review. You’ll enter your details and payment information, but payment will only be taken once the owner approves the booking.
If the owner is unable to accommodate your request, they will decline it so you’re free to book an alternative campervan.
We aim for owners to respond to booking requests within 24-48 hours.
If you haven’t heard back within that timeframe, please feel free to get in touch and we’ll be happy to check on this for you.
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