I’m not happy - what should I do?

I’m not happy - what should I do?

If you’re unhappy with any aspect of your booking or trip, we’re here to help.


If your trip is currently underway you must contact the campervan owner as soon as possible and explain the issue. Owners must be given the opportunity to resolve problems during the hire period.


If the matter cannot be resolved directly with the owner, please contact us with full details so we can assist.


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