How do I create a family and friends booking?

How do I create a family and friends booking?

  1. Firstly, you will need to go onto your vans page on Wheelbase and click 'New Quote' on the top right-hand side.
  2. Once you click that, select the dates of the booking (the normal price will come up on the right hand side but you can ignore that).
  3. Scroll down to the end of the page and under 'How did the renter contact us?' you can select 'web'
  4. Then click 'create a new customer' and pop in your friends details.
  5. Click 'Create and edit quote'.
  6. From that page, scroll about 2 thirds down the page to Rental Charge. You will need to amend that amount to £1 (Wheelbase needs all reservations to be at least £1 for it to recognise the booking and your insurer requires a chargeable card to be on file, no cash payments).
  7. If you don't want to charge your friend the £500 security deposit hold, scroll down a little further to the end and put £0 instead of £500.
  8. Click save changes.
  9. This creates a draft and if you're happy to send that off, click 'Send Quote'
  10. This will send a link to your friend to book your van for £1.

    This payment must be made by card, not cash, as it is a requirement of the insurers. 

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