How do I raise a complaint?
We hope your campervan adventure goes as smoothly as possible, but we understand that sometimes things don't go to plan. If something doesn't go as expected during your hire, please raise it with the campervan owner as soon as possible so they can try to resolve it. If the issue isn't resolved, you can submit a complaint using our Complaints Submission Form. Our Team will then review the information and investigate the matter.
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How to reset your password
To reset your password, please head to the login/register page on our website and click "Lost your password": https://www.quirkycampers.com/uk/login/ If you're experiencing issues, please try from a private browser window, or try creating a new ...
How do I contact the support team?
To speak to one of the Quirky Campers team, please use the livechat feature in this help widget. Our team members are available 9am-5pm, Mon-Fri. If you message us outside of these times, you can raise a ticket, and we'll get back to you as soon as ...
I'd like to speak to a person - an agent, human or team member
To speak to one of the Quirky Campers team, please use the livechat feature in this help widget. Our team members are available 9am-5pm, Mon-Fri. If you message us outside of these times, you can raise a ticket, and we'll get back to you as soon as ...
What if I feel the van isn’t roadworthy?
Your safety is the priority. If you feel the campervan is not roadworthy or unsafe to drive, please stop using the vehicle as soon as it is safe to do so. You should then: Contact the owner immediately and explain your concerns Use the breakdown ...